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diff --git a/server/notification-providers/zoho-cliq.js b/server/notification-providers/zoho-cliq.js
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+const NotificationProvider = require("./notification-provider");
+const axios = require("axios");
+const { DOWN, UP } = require("../../src/util");
+
+class ZohoCliq extends NotificationProvider {
+ name = "ZohoCliq";
+
+ /**
+ * Generate the message to send
+ * @param {const} status The status constant
+ * @param {string} monitorName Name of monitor
+ * @returns {string} Status message
+ */
+ _statusMessageFactory = (status, monitorName) => {
+ if (status === DOWN) {
+ return `🔴 [${monitorName}] went down\n`;
+ } else if (status === UP) {
+ return `### ✅ [${monitorName}] is back online\n`;
+ }
+ return "Notification\n";
+ };
+
+ /**
+ * Send the notification
+ * @param {string} webhookUrl URL to send the request to
+ * @param {Array} payload Payload generated by _notificationPayloadFactory
+ * @returns {Promise<void>}
+ */
+ _sendNotification = async (webhookUrl, payload) => {
+ await axios.post(webhookUrl, { text: payload.join("\n") });
+ };
+
+ /**
+ * Generate payload for notification
+ * @param {object} args Method arguments
+ * @param {const} args.status The status of the monitor
+ * @param {string} args.monitorMessage Message to send
+ * @param {string} args.monitorName Name of monitor affected
+ * @param {string} args.monitorUrl URL of monitor affected
+ * @returns {Array} Notification payload
+ */
+ _notificationPayloadFactory = ({
+ status,
+ monitorMessage,
+ monitorName,
+ monitorUrl,
+ }) => {
+ const payload = [];
+ payload.push(this._statusMessageFactory(status, monitorName));
+ payload.push(`*Description:* ${monitorMessage}`);
+
+ if (monitorUrl && monitorUrl !== "https://") {
+ payload.push(`*URL:* ${monitorUrl}`);
+ }
+
+ return payload;
+ };
+
+ /**
+ * Send a general notification
+ * @param {string} webhookUrl URL to send request to
+ * @param {string} msg Message to send
+ * @returns {Promise<void>}
+ */
+ _handleGeneralNotification = (webhookUrl, msg) => {
+ const payload = this._notificationPayloadFactory({
+ monitorMessage: msg
+ });
+
+ return this._sendNotification(webhookUrl, payload);
+ };
+
+ /**
+ * @inheritdoc
+ */
+ async send(notification, msg, monitorJSON = null, heartbeatJSON = null) {
+ const okMsg = "Sent Successfully.";
+
+ try {
+ if (heartbeatJSON == null) {
+ await this._handleGeneralNotification(notification.webhookUrl, msg);
+ return okMsg;
+ }
+
+ const payload = this._notificationPayloadFactory({
+ monitorMessage: heartbeatJSON.msg,
+ monitorName: monitorJSON.name,
+ monitorUrl: this.extractAddress(monitorJSON),
+ status: heartbeatJSON.status
+ });
+
+ await this._sendNotification(notification.webhookUrl, payload);
+ return okMsg;
+
+ } catch (error) {
+ this.throwGeneralAxiosError(error);
+ }
+ }
+}
+
+module.exports = ZohoCliq;